We’re in Washington, D.C.: Erica Hollins

Erica Hollins is a Class of 2016 CS alumna from Davidson College, where she was a Bonner Scholar. She is currently pursuing master’s and doctoral studies in mental health counseling at The Chicago School of Professional Psychology, D.C. Campus. In addition, Erica serves full-time as the 988 Digital Team Lead for the Trevor Project, an organization dedicated to ending suicide among LGBTQ+ youth.

What is your current role? How would you describe the work that you do?

I work for the Trevor Project as a 988 Digital Team Lead. I manage a team of up to 12 professionals dedicated to crisis intervention. My role involves overseeing team performance, refining processes, and implementing strategies to ensure a high-quality service. I handle various administrative tasks such as timesheet approvals and report submissions while conducting performance assessments and fostering a supportive team environment. I help ensure our national crisis intervention services are both effective and efficient. My other full-time job is perusing my doctorate to add diversity to the mental health research.

What was your Chicago Scholars experience like?

Chicago Scholars was undergoing a huge expansion when I came in. However, my experience was so transformative. They taught me invaluable skills, like how to interview, and made me feel genuinely valued by seeking the input of scholars during their transition. Serving as a class officer for two years allowed me to collaborate with staff on engagement activities, making my summer breaks something to look forward to. It was like coming home to family.

How did Chicago Scholars support you to be the person you are today?

As a first-generation college student, I was initially overwhelmed by the prospect of higher education. Chicago Scholars guided me through the college application process and encouraged me to explore opportunities beyond my hometown. Thanks to their support, I took my first flight to attend an admitted scholars day at a university. The summer opportunities provided through their community partnerships helped me explore various career paths, ultimately leading me to my passion for mental health research and advocacy.

What advice would you have given yourself just after being accepted into the program? What advice do you have for current Scholars?

To my younger self, I would say, “You earned it! Enjoy every moment and take plenty of pictures because time flies.” For current scholars, I advise networking extensively with your peers and beyond. The connections you make now can be invaluable as you progress in your career. This is your community, so make the most of it.

What does being from Chicago mean to you now?

Being from Chicago is a source of immense pride for me. Growing up in such a diverse city has ingrained in me a strong sense of social justice and cultural competence. The city wealth of cultures, ethnicities, and religions has profoundly shaped who I am. Plus, Chicago undeniably has the best food in the country! Despite living away for eight years, I will always consider myself a Chicagoan.

What do you wish people knew about Chicago Scholars, as well as the city of Chicago?

I often tell people not to believe everything they see on the news about Chicago. The city is a vibrant melting pot of 77 community areas, each with its own unique culture and traditions. Chicago Scholars is a program that unites like-minded youth from across the city, empowering us to believe in our potential to change the world. Seeing my fellow Class of 2016 alumni succeed reminds me of how far we’ve come and the incredible leaders this program nurtures, especially those from resource-limited neighborhoods.